Player Personal Data Protection

6pgm Privacy Policy

This policy details how we protect and maintain your personal data, and why you can trust us with it.

Last Updated: 30 October 2026

This Privacy Policy applies to all players and operators using the 6pgm platform. 6pgm firmly believes that protecting your personal data is one of our core responsibilities. By reading this policy, you will understand what data we collect, for what purposes we use it, how we store it, and what rights you have.

By continuing to use this website or our services, you are considered to have agreed to the terms of this policy. If you do not agree with the policy, please refrain from using our services.

1 Data We Collect

1.1 Data You Provide Directly

When you open an account on 6pgm, make a deposit or withdrawal, or contact us, we may receive the following data —

  • Name, date of birth, national ID number (for verification purposes only)
  • Contact details — phone number, email address
  • Payment-related KBZPay number, Wave Money number, AYA Pay number, or bank account details
  • Communications you send — Live Chat history, email threads

1.2 Technical Data Collected Automatically

When you visit our website, the following technical data is collected automatically via server logs —

  • IP address and connection details
  • Browser type, language settings, and device information
  • Pages viewed on the website, game history
  • Session duration and access timestamps
  • Data obtained through cookies and similar tracking technologies

1.3 Data We Do Not Collect

We never store full payment card numbers, PIN Codes, or full login passwords at any stage. All payments are processed exclusively through a secure Payment Gateway.

2 How We Use Your Data

6pgm uses the personal information it collects only for the following purposes —

  • Account Management: To register, verify, and maintain your account
  • Payment Verification: To confirm the accuracy of deposit / withdrawal transactions
  • Customer Support: To respond to inquiries via 24/7 Live Chat and email
  • Security: To prevent fraud, protect against financial crime, and maintain the security of the website
  • Legal Requirements: To comply with applicable laws and regulations
  • Service Improvement: To analyse gaming preferences and improve the platform
  • Notifications: To inform you by email of new bonuses and policy changes, if you have opted in

We will never sell or share your personal information with any third party for commercial gain.

3 Cookies and Tracking Technology

3.1 What are Cookies?

A cookie is a small data file that a website stores in your browser. It helps the site remember your previous preferences when you return, and keeps the experience running smoothly.

3.2 Types of Cookies We Use

  • Essential Cookies: Required to maintain login sessions and for the website to function
  • Performance Cookies: Collect data on how the website is used so we can improve the platform
  • Functional Cookies: Remember your language settings and website preferences

3.3 Disabling Cookies

You can disable cookies in your browser settings. However, please note that disabling essential cookies may interrupt your login session and cause some website features to work incorrectly.

4 Data Disclosure and Third Parties

6pgm may disclose your personal information to third parties only in the following circumstances —

  • Service Providers: Payment partners who assist with processing transactions (KBZPay, Wave Money, AYA Pay) — they receive data solely to process transactions and use it for no other purpose
  • Legal Requirements: Court orders, official requests from law enforcement authorities, or legal compliance obligations
  • Fraud Prevention: Cooperation with investigative authorities in cases suspected to involve financial crime or unlawful activity
  • Business Changes: In the event of a company merger or acquisition — you will be notified in advance if this occurs

All service providers we work with have signed data protection agreements and are equally responsible for protecting your information.

5 Data Security and Retention

5.1 Technical Security Measures

6pgm applies the following technical measures to protect your personal information —

  • All data transfers are protected with SSL (Secure Socket Layer) encryption
  • Personal information stored in the database is encrypted
  • Access to data is restricted to only the staff and departments that require it
  • Servers are protected by firewalls and intrusion detection systems
  • Server security is reviewed and audited on a regular basis

5.2 Data Retention Period

We retain your personal information —

  • For as long as your account remains active
  • After account closure, for a period sufficient to meet legal requirements and maintain financial records
  • After that period, it is securely deleted or anonymised

5.3 In the Event of a Data Breach

Should any data breach occur, we will notify you as soon as possible after becoming aware of it and will put in place the necessary protective measures.

6 Your Rights

You have the following rights regarding your personal data held by us —

  • Right to Access: You can request a copy of the personal data we hold about you
  • Right to Rectification: You can request that any incorrect personal data be corrected
  • Right to Erasure: You can request that your personal data be deleted, unless there is a legal requirement to retain it
  • Right to Restriction: You can request that processing of your personal data be temporarily suspended
  • Right to Object: You can object to your data being used for advertising or marketing surveys
  • Right to Data Portability: You can receive the data you have provided in a common, readable format

To exercise these rights, contact us at [email protected]. We will handle your request within the timeframe set by law.

7 Minor Protection

6pgm services are for adults aged 21+ only. We do not intend to collect personal data from anyone under 21, and if we become aware that we have done so, that data will be deleted immediately.

If you are a parent or guardian and believe someone under 21 is using our website, please contact us immediately at [email protected].

8 Policy Changes

We may update this Privacy Policy from time to time to reflect service improvements or legal changes. Any updates will be posted on this page and the "Last Updated" date will be revised accordingly.

For significant changes, we will notify you in advance via the email linked to your account. Continued use of the website after changes take effect will be taken as acceptance of the revised policy.

9 Contact Channels

For any questions or requests regarding this Privacy Policy, you can reach us through the following channels —

If you are not satisfied with how we have handled your personal data request, you can also refer to the guidelines on the Responsible Gaming page.

Questions about Personal Data Protection at 6pgm

Yes. KBZPay, Wave Money, AYA Pay and bank account details are protected with SSL encryption. They are used only to process payments — we never store full card numbers or PIN codes.

We never sell or share your data. It is only passed to third parties when strictly required by law, by payment service providers, or to keep operations running smoothly — nothing else.

Send a deletion request to [email protected] or contact us via 24/7 Live Chat. Your data will be deleted unless there is a legal requirement to retain records.

If essential session cookies are blocked, maintaining your login session may be affected and some website features may not work properly. Note that you can set per-site cookie restrictions from your browser settings.

For significant changes, we will notify you in advance via the email linked to your account. Any updates will be reflected in the "Last Updated" date at the top of this policy page.

Yes, you can. Contact [email protected] to request access to your data. After verifying your identity, we will send you a summary of the personal data we hold about you.